Stony Brook WholeHeartedFoods is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web. Scroll down for our accessibility policy.
Ongoing Efforts to Ensure Accessibility
We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.
Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.
Where We’re Improving
In our efforts to bring our website up to standard, we are targeting the following areas:
- Product Photography: Some older images in our seed oil and snack catalogs may lack descriptive alternative text. We are currently auditing our media library to update these records.
- Third-Party Integrations: We use third-party tools for our checkout process and customer reviews. While we choose vendors who prioritize accessibility, we cannot guarantee the full conformance of components controlled by external providers.
- PDF Resources: Certain legacy documents, such as historical recipe cards or nutritional charts, may not be fully optimized for screen readers. We can provide text-based versions of these upon request.
- Video Content: Some of our older promotional videos may lack synchronized closed captioning or audio descriptions. We are in the process of adding captions to all active video assets.
This is part of our broader effort to make everyone’s experience at Stony Brook WholeHeartedFoods a welcoming and enjoyable one. Please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of third party websites to which we may link.
Accessibility Support Contact
We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please email info@wholeheartedfoods.com or give us a call at 877-2928369. We will do our best to assist you and resolve issues.
Stony Brook WholeHeartedFoods Website Accessibility Policy
Our Commitment
At Stony Brook WholeHeartedFoods, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible, navigable, and usable for all, including those using assistive technologies.
Standards and Conformance
To provide a quality experience, we strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with a wide array of disabilities, such as visual impairments, hearing loss, and motor limitations.
Conformance with these guidelines helps us ensure that the website is perceivable, operable, understandable, and robust.
Measures to Support Accessibility
Stony Brook WholeHeartedFoods takes the following measures to ensure the accessibility of our website:
• Integrating accessibility into our internal policies.
• Employing formal accessibility quality assurance methods.
• Ensuring content editors are trained in digital accessibility best practices.
• Utilizing automated testing tools and manual evaluations.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers on our digital assets, please let us know via:
• Email: info@wholeheartedfoods.com
• Phone: 877-292-8369
• Address: Stony Brook WholeHeartedFoods, 500 Technology Farm Drive, Geneva, NY 14456
Please specify the web page or feature you were trying to access and the nature of the issue. We aim to respond to feedback within 5 business days.
Known Limitations and Alternatives
Despite our best efforts to ensure the accessibility of our site, there may be some limitations. We are working to address these. If you find a part of our site that is not accessible, please contact us so we can provide the information in a different format.
- Example: Older product images might not have comprehensive alternative text (alt text). We are working to update our product catalog.
- Example: Some third-party plugins may not be fully accessible.
Compatibility with Browsers and Assistive Technology
Our website is designed to be compatible with:
- Modern browsers (Chrome, Safari, Firefox, Edge).
- Operating system screen magnifiers and speech-recognition software.
Legal Disclaimer
This policy is provided for informational purposes only and does not constitute legal advice. While Stony Brook WholeHeartedFoods strives to maintain an accessible website, the digital landscape is constantly changing, and full compliance at all times may not always be possible. Stony Brook WholeHeartedFoods disclaims any and all liability for third-party content or external links that may not meet these accessibility standards. By using this website, you acknowledge that our accessibility efforts are ongoing. We recommend consulting with legal counsel to ensure your specific implementation meets all local, state, and federal requirements.
